Frequently Asked Questions
Everything you need to know about Wraith Esports products and services.
What kind of gaming peripherals do you specialize in?
Wraith Esports specializes in high-performance gaming gear, including ultra-fast mousepads, ergonomic gaming mice, custom glass skates, and premium mechanical keyboard accessories designed for competitive play.
How long does shipping take for international orders?
International shipping typically takes between 7 to 14 business days depending on the destination. We provide tracking numbers for all orders so you can monitor your package's journey in real-time.
What is your return policy for electronic products?
We offer a 14-day return policy for unused items in their original packaging. If a product is defective upon arrival, please contact our support team immediately for a replacement or a full refund.
Are Wraith Esports mousepads humidity resistant?
Yes, our premium mousepads are engineered with advanced glass and hybrid surfaces that are specifically designed to remain consistent regardless of humidity or temperature changes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment gateways to ensure a secure and convenient checkout process.
Do your products come with a warranty?
All Wraith Esports electronic peripherals come with a standard 1-year limited warranty covering manufacturing defects and hardware failures under normal use conditions.