Returns & Exchanges Policy
At Wraith Esports, we strive to ensure your gear meets your performance standards. If you are not completely satisfied with your purchase, you can return your electronics in their original condition within 14 days of delivery.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack the item in its original packaging, including all cables, manuals, and accessories that were included in the box.
Ship the Item
Affix the provided shipping label and drop off the package at your nearest authorized carrier location.
Inspection and Refund
Once our technicians verify the hardware's condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing